UX Research for Conversational AI

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In this episode of the Human Tech podcast we talk with Cheenu Chari, a UX Researcher from Austin Texas. We talk about how doing UX research on conversations differs from UX research on other interfaces, and even range into questions about whether people want one omnipotent chatbot to talk to or several specialized chatbots. 

For more information, here is some info on where to reach and follow Cheenu:

LinkedIn: Srikant (‘Cheenu’) Chari
Twitter: @minstrelman91
Instagram: @cheenu.chari 
Medium: https://medium.com/@minstrelman91

And here is a link to the the Medium article he mentions in the episode: “Scripts And Schemas and how they apply to Conversational Design”: https://chatbotslife.com/the-scripted-life-what-scripts-and-schemas-can-teach-us-about-designing-conversational-832e21cf2c7d

 


 

Writing Is Designing

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In this episode of the Human Tech podcast we talk with Michael Metts and Andy Welfle about their new book: Writing Is Designing. The conversation includes:

  • Why and how words and writing are part of the user experience of a product
  • The difference between tone and voice
  • Ideas for influencing design as a member of a design team

and lots more.

You can find more information about Andy and Michael and order the book from their website: 

https://www.writingisdesigning.com/

 


 

Are You Optimistic or Pessimistic About Future Technology?

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In this podcast episode we talk with Steve Field about whether we should be optimistic or pessimistic about future technology. Where do you rate on an optimism vs. pessimism scale?

 

 

To contact steve:
Steve Field
Field Group
steve.fieldgroup@outlook.com
(314) 941-6076

 


 

Read Your Heart Rate From Your Smartphone Camera: Dr. Phillip Alvelda from Brainworks on the Human Tech podcast

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Dr. Phillip Alvelda has been working on AI projects for many years. His latest project with his new startup can measure medical vital signs, for example your heart rate, from looking at your face on your smartphone camera. In this podcast episode we talk with him about artificial intelligence, especially in healthcare, and privacy and ethics issues with AI.

If you are interested in what Dr. Alvelda and Brainworks is doing check out their website, Brainworks.ai

 


New Book on Behavioral Economics

I’m excited to announce that one of the Team W staff has just published a new book. If you’ve ever thought that Behavioral Economics was boring or incomprehensible, or not relevant to your life or work, then I suggest you check out this book. I think it will change your mind.

The author is our own Guthrie Weinschenk. It’s a big book, but it is laid out with care and has illustrations and graphics. The book summarizes some of the best and most recent research in the quickly growing field of behavioral economics.


Here’s what Guthrie says about the book:

“I read the original research studies and put only the best and most brilliant ideas together in a fun, easy to read, and inspiring book. There are cute little illustrations, visual aids, and all the research is cited. Use it as a reference guide of great research, to share wonderful ideas, or simply as an entertaining read. It is going to be so fun! I hope you’ll join me. You will find the information useful, fascinating, and maybe it will explain ourselves and fellow humans just a little bit more. I’ve worked hard to make this book an excellent value by keeping the price low, and filling it with almost 500 pages of love and useful information.”

So check it out. It’s available in paperback at Amazon.

UX Strategy: Making UX Teams More Efficient, Effective, and Impactful

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On this episode of the Human Tech podcast we talk about user experience (UX) strategy: What is it, why it’s important and what it entails.

We also talk about our new curriculum in UX Strategy that we recently launched at courses.theteamw.com

Here are the links we mention in the the episode:

The free UX Strategy Fundamentals online video course

The full UX Strategy curriculum of 6 online video courses


Kristen Gallagher from Google asks “How do you know you are enough?” on the Human Tech Podcast

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We met Kristen Gallagher from Google in Scottsdale in June at the UXPA conference. She intrigued us by sitting at a lunch table with strangers and asking the table to opine on gender differences in answering the question: “How do you know if you are enough”. So we brought her on the podcast to talk about the answers she’s been getting to her question in her conversations with people and responses on social media.