If you ask someone how much they know about a particular topic they tend to overestimate their own knowledge. And we tend to rely on our social network to fill in our knowledge gaps.
This illusion about how much we know is the topic of the latest Human Tech podcast episode, where we talk with Drs. Steve Sloman (Brown University) and Phil Fernbach (University of Colorado) who wrote the book, The Knowledge Illusion: Why We Never Think Alone.
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