Category: courses

  • Updated User Testing Course

    Updated User Testing Course

    At The Team W we’ve updated our User Testing online video course. This latest version of the course has been filmed in our new studio. We’ve expanded and updated the content. The video clip below will give you an idea of what’s in the course. You can get details on the course, preview some lessons,…

  • New Online Video Course: Be Your Own Boss

    New Online Video Course: Be Your Own Boss

    Starting when my son, Guthrie, was about 8 years old I would talk to him about my consulting, teaching, and speaking business. He’d help me strategize about products and services, pricing, marketing, and sales. He was a great sounding board, and I was surprised that someone so young was actually full of good ideas. Little did…

  • How Do You Design Something So It Is Engaging?

    How Do You Design Something So It Is Engaging?

    We’re bringing our Design For Engagement class to San Francisco on July 30, 2014, and to Chicago on October 22, 2014. If you’re not sure what Design For Engagement is all about, here’s a short video that explains what it means to design for engagement, why care about engagement, and gives you a sneak peek at…

  • User Testing In The Spotlight

    User Testing In The Spotlight

    With Lean UX all the rage (deservedly in my opinion — see my recent slideshare on Lean UX), user testing (an important part of the Lean UX process) is getting even more popular. If you need to convince someone(s) in your organization that user testing is important — well, not just important but CRITICAL — try…

  • Why I’m Still In Love With User Testing

    Why I’m Still In Love With User Testing

    I’ve been doing user testing for (I’m afraid to admit) decades. And I still love it. It’s a great way to get feedback from people about how effective your design, your product, your assumptions are. In these days of Lean everything you can’t beat user testing as one of the best Lean UX techniques to…

  • The Brain Science Of Why Stepping Away Increases Creativity

    The Brain Science Of Why Stepping Away Increases Creativity

    We’ve all had the experience: You’re trying to solve a problem or come up with a new idea. You’ve been sitting at your desk, or discussing it in meetings, but you haven’t come up with a solution or the right idea. Then you step away — go for a walk, go to lunch, weed the…

  • New In-Person Courses

    New In-Person Courses

    There is something about September that makes us all want to sharpen our pencils and learn something new. And so we are very excited to announce the launch of 4 brand new in-person classes that we are offering in Chicago, San Francisco, St. Louis, Edgar WI, and Washington DC. I’m teaching some of them, but we…

  • What’s The Best Way To Train User Experience Professionals?

    What’s The Best Way To Train User Experience Professionals?

    What’s the best way to get knowledge and skills to be a user experience professional? Can you learn it all on the job? Is there a role for education and classes? If there is, what kind of classes? Should you try and get a college degree? (There are very few undergraduate schools, that actually have…

  • Should Technology Follow Human-To-Human Communication Rules?

    Should Technology Follow Human-To-Human Communication Rules?

    What do we expect when we communicate with technology? Do we expect that the technology will communicate with us following the same rules as when we communicate with other people? The answer is yes, and I explain the implication of this in this video excerpt from my Design For Engagement online video course. Below the…

  • Give Me Your Opinion — What Should Be My Next Online Video Course?

    Give Me Your Opinion — What Should Be My Next Online Video Course?

    In April 50 people signed up to take one of my online video courses that I offer through Udemy.com. A big thank you to those who have signed up for a course. I have enjoyed putting these together, and the feedback I’m getting is that they are helpful and that people are learning a lot…