The User Experience of Surveys

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In this episode of the Human Tech podcast we talk with Caroline Jarrett about the user experience of surveys. Besides being an expert on forms design, Caroline has recently written a book on survey design. 

You can reach Caroline at her company website:

or by email:

Check out her new book:

Also, here is where you can access a transcript of our interview from the podcast:


Requesting your help: Take a short survey on training

I’d love to get your feedback on training. If you are willing to take a few minutes to answer 6 short questions it would help me a lot. There are 3 ways you can choose to respond:

… Go to the survey I’ve set up via Survey Monkey

… Add a comment to this blog post and answer the questions there

… Send me an email ( and answer the questions via email

Thanks for taking a few minutes to help out!

Here are the questions:

1. Are you interested in taking a class/getting training on any of these topics? You can choose all that apply, but only choose the ones you are really interested in.

2. If you were going to get training or attend a class for one or more of the previous topics, which way would you prefer to take the class? You can click all the ones that you would be interested in.

3. Are there other topics you would like to see covered in a training session? What are they?

4. Do you currently attend online training? If so what types and from whom?

5. How much money would you expect to pay for a 1 and 1/2 hour training session? Do you think that is reasonable?

6. Do you have any other comments or suggestions?

Help Me: Take this short survey so I can learn what you want in this blog

Thank you to everyone who is reading my blog. I’ve been monitoring the analytics and the readership is growing every day. It’s exciting, and I appreciate everyone who stops by.

I’d like to get an idea from you about what it is you would like most to see at the blog, so I’ve put together a very short survey (it’s like only 3 questions) and I would appreciate it if you would take a moment to fill it out. I’ll share the responses I get in an upcoming blog if you are interested in what everyone said.

So here goes, my first ever survey at the What Makes Them Click? blog! And thanks in advance for taking the survey.

Click Here to take survey