Category: Trust

  • How Trust Affects Creative Collaboration

    How Trust Affects Creative Collaboration

    Control freaks and psychological safety — We brought Eric Olive on the podcast as a guest to talk about the science of decisions and we ended up talking about control and safety. How do you create an environment of psychological safety? And how does that encourage creative collaboration? Eric has also offered a list of…

  • How do you build a culture of trust?

    How do you build a culture of trust?

    How’s the trust quotient where you work? Or in the country where you live? How do you build a culture where people trust each other? We talk about the research on cooperation, punishment and trust in this episode of Human Tech. For more details on the topic after you listen to the podcast, you may…

  • Your Brain On Stories

    Your Brain On Stories

    One day, many years ago, when I was early in my career, I found myself in front of a classroom full of people who didn’t want to be there. Their boss had told them they had to attend the class I was giving. I knew that many, even most, of them thought the class was…

  • 365 Ways To Persuade & Motivate: #1 Direct Eye Contact Is Not Always Best

    365 Ways To Persuade & Motivate: #1 Direct Eye Contact Is Not Always Best

    We’ve all been told how important it is to make eye contact when interacting with other people. Direct eye contact makes you seem trustworthy, confident, and interested in the topic you are discussing, right? All those things are true BUT new research shows that direct eye contact can lessen the effectiveness of your message in…

  • 100 Things You Should Know About People: #73 — 1st Screening About Trusting A Website Is Based On The "Look And Feel"

    100 Things You Should Know About People: #73 — 1st Screening About Trusting A Website Is Based On The "Look And Feel"

    There isn’t a lot of actual research on trust and website design. There are a lot of opinions, but not necessarily much real data. Research by Elizabeth Sillence and team (2004) provides some solid data, at least in regard to health websites. Sillence researched how people decide whether and which health websites to trust. Participants in…

  • 100 Things You Should Know About People: #72 — Trust Is The Best Predictor Of Happiness

    100 Things You Should Know About People: #72 — Trust Is The Best Predictor Of Happiness

    If you want to know who is happiest, then figure out who feels the most trust.Which country has the happiest people? — Eric Weiner traveled all over the world in search of answers to the questions: Which countries have the happiest people and why? His answers surprised him and they surprised me too. Based on research,…

  • Do You Know The Trust Quotient of Your Organization?

    Do You Know The Trust Quotient of Your Organization?

    Last week I gave the keynote talk at the Big D conference in Dallas Texas. (It’s a great conference and I suggest you check it out next year.) The conference was Friday and Saturday, although I could only go to the very beginning of day 2. I had to leave in the morning to go…

  • Trust Lesson #2: Building Trust Is Not Enough

    Trust Lesson #2: Building Trust Is Not Enough

    I choose the vendor I trust and have a “habit” for: I saw the movie Julie and Julia and now am reading the book. I got inspired, therefore, to try making a souffle and a quiche. Except I don’t own a souffle dish or a quiche dish. So, time to do my part for the…

  • Trust Issues — A Sure Way to Kill a Marketing Campaign

    Trust Issues — A Sure Way to Kill a Marketing Campaign

    Today I received a Linked In message from someone I don’t know describing a free assessment tool for using social media to generate leads. The word FREE was used 3 times in all caps, so it caught my attention, of course, (FREE is a trigger word), and I clicked on the link to the web…