Category: usability testing
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The Challenges (and Rewards) of User Testing: Danielle Cooley on the Human Tech podcast
On this episode of the Human Tech podcast we talk with our guest Danielle Cooley about the challenges of user testing. What works, what doesn’t, and why.
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Alfonso de la Nuez On The Role Of User Research In The Future
Alfonso de la Nuez started in the field of usability with his small services company in Spain and ended up in California co-founding the user research software firm UserZoom. Last year UserZoom customers conducted more than 12,000 user research projects. In this episode of the Human Tech podcast we talk with Alfonso, the CEO of…
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Steve Fleming-Prot: The Experience Of Designing An Experience
In this episode of the Human Tech podcast we talk with Steve Fleming-Prot. Steve has been designing complex user interfaces and experiences for decades and now is a Senior UX Research Consultant at User Testing. In this episode we talk about the details of what happens when you are designing a user experience, and we…
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Why We Still Love User Testing
User Testing as a way to get feedback from people about a product is still going strong. In this episode Susan quizzes Guthrie about the what and how of user testing, and talks about some of her fun and more memorable moments of the hundreds of tests she’s conducted. You can subscribe to the HumanTech podcast…
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Ten User Testing Bad Habits
User testing is a great way to get feedback from actual users/customers about your product. Whether you are new to user testing, or a seasoned testing professional, you want to get the most out of your user testing research. It’s easy to fall into some bad habits though, that will either make your testing time…
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User Testing In The Spotlight
With Lean UX all the rage (deservedly in my opinion — see my recent slideshare on Lean UX), user testing (an important part of the Lean UX process) is getting even more popular. If you need to convince someone(s) in your organization that user testing is important — well, not just important but CRITICAL — try…
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Why I’m Still In Love With User Testing
I’ve been doing user testing for (I’m afraid to admit) decades. And I still love it. It’s a great way to get feedback from people about how effective your design, your product, your assumptions are. In these days of Lean everything you can’t beat user testing as one of the best Lean UX techniques to…
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New In-Person Courses
There is something about September that makes us all want to sharpen our pencils and learn something new. And so we are very excited to announce the launch of 4 brand new in-person classes that we are offering in Chicago, San Francisco, St. Louis, Edgar WI, and Washington DC. I’m teaching some of them, but we…
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100 Things You Should Know About People #79 — People of Different Ages Have Different Error Strategies
Let’s say you study two people using a smartphone that has an advanced still and video camera. One is 22 years old, and the other is 47 years old. Neither of them has used this smartphone/camera before. You give them a set of tasks to do. Will there be a difference between them? Will they…