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  • 100 Things You Should Know About People: #49 — The Brain Looks For Simple Patterns

    100 Things You Should Know About People: #49 — The Brain Looks For Simple Patterns

    What do you see when you look at the x’s below? xx    xx    xx    xx Chances are you will say you see four sets of 2 x’s each. You won’t see them as 8 separate x’s. You interpret the white space, or…

    December 30, 2010
  • 100 Things You Should Know About People: #48 — What You See Is Not What Your Brain Gets

    100 Things You Should Know About People: #48 — What You See Is Not What Your Brain Gets

    Can you read this?: Aoccdrnig to rscheearch at Cmabrigde Uinervtisy, the oredr of lteetrs in a wrod is nto vrey iprmoetnt. Waht mttaers is taht the frist and lsat ltteer be in the rghit pclae. The ohter letetrs can be a ttoal mses and you…

    December 2, 2010
  • 100 Things You Should Know About People: #47 — People Value A Product More Highly If It Is Physically In Front Of Them

    100 Things You Should Know About People: #47 — People Value A Product More Highly If It Is Physically In Front Of Them

    You go online to re-order a box of your favorite pens. Will you value the product more if the product page has a picture of the pens versus just a text description? Would you think the pens are worth more if you were in the…

    November 11, 2010
  • Requesting your help: Take a short survey on training

    Requesting your help: Take a short survey on training

    I’d love to get your feedback on training. If you are willing to take a few minutes to answer 6 short questions it would help me a lot. There are 3 ways you can choose to respond: … Go to the survey I’ve set up…

    November 10, 2010
  • 100 Things You Should Know About People: #46: The more uncertain you are, the more you dig in and defend your ideas

    100 Things You Should Know About People: #46: The more uncertain you are, the more you dig in and defend your ideas

    I’m one of these staunch Apple converts. For as long as there were PCs, I used to be a Windows/PC person. (Realize that I go all the way back to when PCs first came out. I used to sell a marvelous “portable” PC that ran…

    November 1, 2010
  • 100 Things You Should Know About People: #45 — You Choose (And Vote For) The First One On The List

    100 Things You Should Know About People: #45 — You Choose (And Vote For) The First One On The List

    It’s almost election time here in the USA, and there are many hotly contested elections at local, state, and national levels. Who will you vote for? According to the research, you are likely to vote for the first person that appears on the ballot! The…

    October 19, 2010
  • 100 Things You Should Know About People: #44 — When Uncertain, People Look To Others to Decide What To Do

    100 Things You Should Know About People: #44 — When Uncertain, People Look To Others to Decide What To Do

    You are browsing a website to decide what to boots to buy. You see a pair that looks good and then you scroll down to see the ratings. Many people have rated the boots highly, but a few say the boots are cheaply made and uncomfortable.…

    October 13, 2010
  • New Book Due Out In April: 100 Things Every Designer Needs To Know About People: The Book and the Workshop

    New Book Due Out In April: 100 Things Every Designer Needs To Know About People: The Book and the Workshop

    I’m happy to announce that I’m working on my next book with New Riders. It’s called 100 Things Every Designer Needs To Know About People (sound familiar?!). It will cover similar topics as my series of blog posts have been covering, but it will be…

    October 10, 2010
  • 100 Things You Should Know About People: #43 — People Expect Online Interactions to Follow Social Rules

    100 Things You Should Know About People: #43 — People Expect Online Interactions to Follow Social Rules

    When people interact with each other they follow rules and guidelines for social interaction. Here’s an example: Let’s say I go to a café and I see you sitting by the window. We know each other, and so I come up to you and say,…

    October 1, 2010
  • 100 Things You Should Know About People: #42 — We'll spend more money if you don't mention money

    100 Things You Should Know About People: #42 — We'll spend more money if you don't mention money

    You are out for a Sunday bike ride on your favorite biking path, and you come across a pair of kids selling lemonade.  Do you stop and buy some lemonade? Do you like the lemonade? Does your buying or liking the lemonade have anything to…

    September 6, 2010
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