Tag: social validation
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100 Things You Should Know About People: #44 — When Uncertain, People Look To Others to Decide What To Do
You are browsing a website to decide what to boots to buy. You see a pair that looks good and then you scroll down to see the ratings. Many people have rated the boots highly, but a few say the boots are cheaply made and uncomfortable. What will you do? Will you buy the boots or…
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New Research Shows Herd Behavior When Shopping Online
In my book, Neuro Web Design: What makes them click, I have a chapter on Social Validation: When we are uncertain we look to others to see what our behavior should be. Now some new research tests this idea online. In a series of research studies by Chen (see end for full reference), visitors to…
