Read this paragraph:
First you sort the items into like categories. Using color for sorting is common, but you can also use other characteristics, such as texture or type of handling needed. Once you have sorted the items, you are ready to use the equipment. You want to process each category from the sorting separately. Place one category in the machine at a time.
What is the paragraph about? It’s hard to understand. But what if I give you the same paragraph with a title:
Using Your New Washing Machine
First you sort the items into like categories. Using color for sorting is common, but you can also use other characteristics, such as texture or type of handling needed. Once you have sorted the items, you are ready to use the equipment. You want to process each category from the sorting separately. Place one category in the machine at a time.
The paragraph is still poorly written, but now at least it is understandable.
Titles and headings are critical. They provide context and cue your brain and memory for what comes after. Whether or not something is well written or poorly written, titles activate the appropriate schema (see the post on schema for more information).
Titles are important for text, but also for field labels on forms. If you want people to understand what to do, use a clear title that makes sense to them.
What do you think? Do you spend enough time crafting titles?