An impossible task: I don’t know about you, but these days I’m not used to thinking of a credit card company as “my friend” or “on my side”. And the last thing I’m interested in is getting another credit card. Then how is it that in less than 5 minutes Chase convinced me that I absolutely have to have their credit card, and not only that, that I will want to use it as much as possible rather than any other card I have?
Let’s hear from you: I’m actually not going to tell you how they did it — yet! That’s why this blog is labelled as Part I. I thought it would be more fun if we have everyone go to this site: http://www.chaseblueprint.com/#/home, spend some time looking at all the features of the card, etc, and then come back here and leave a comment with all the effective persuasive design techniques you noticed that they have used. Or if you are more comfortable with just sending me an email, send your comments to firstname.lastname@example.org. (Those of you who have read my book Neuro Web Design: What makes them click? may have an advantage when it comes to coming up with a list of persuasive design ideas they incorporated, but I’m sure everyone will be able to come up with at least a few of the concepts they are using).
I’ll compile the ideas: I’ll wait a few days and see what everyone has to say and then I’ll write Part II and summarize what everyone found.