Meetings are everywhere. Whether it’s a team meeting at work, or a committee meeting of the local music society you volunteer for, a lot of us spend a lot of time in meetings. How many of those meetings are actually enjoyable, productive, and satisfying?
Forget about the usual meeting hacks you’ve read about (start and stop on time, have a clear agenda and action steps after the meeting, and so on). Kevin M. Hoffman, in his book Meeting Design, goes much further. He approaches the design of meetings as he would approach the design of a user experience, or a product interface.
In this episode of Human Tech we explore how designing meetings can change the team, and perhaps change the organization.
The best way to reach Kevin is to contact him via twitter:
AND Kevin is looking to hire designers and researchers at Capital One in Washington DC area, Chicago, New York, Richmond VA, San Francisco, or Plano TX, so contact him if you are interested.
And check out his book: Meeting Design published by Rosenfeld Media.
If your work life is anything like mine, your day is filled with groups meeting by phone or in person and making decisions. Unfortunately research shows that group decision-making has some serious flaws.
The Danger of Group-Think — Andreas Mojzisch and Stefan Schulz-Hardt (2010) presented people with information on prospective job candidates. People who received information on the group’s preferences before reviewing the candidate information, did not review the candidate information fully, and therefore did not make the best decisions. In a memory test they did not remember the most relevant information. The researchers concluded that when a group of people starts a discussion by sharing their initial preferences, they spend less time and less attention on the information that is available outside of the group’s preferences. And they therefore make a less than optimal decision.
The majority start with group discussions — The estimate is that 90% of group discussions start with group members talking about their initial impressions. According to the research this is a poor idea.