Tag: usability testing
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Ten User Testing Bad Habits
User testing is a great way to get feedback from actual users/customers about your product. Whether you are new to user testing, or a seasoned testing professional, you want to get the most out of your user testing research. It’s easy to fall into some bad habits though, that will either make your testing time…
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User Testing In The Spotlight
With Lean UX all the rage (deservedly in my opinion — see my recent slideshare on Lean UX), user testing (an important part of the Lean UX process) is getting even more popular. If you need to convince someone(s) in your organization that user testing is important — well, not just important but CRITICAL — try…
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Why I’m Still In Love With User Testing
I’ve been doing user testing for (I’m afraid to admit) decades. And I still love it. It’s a great way to get feedback from people about how effective your design, your product, your assumptions are. In these days of Lean everything you can’t beat user testing as one of the best Lean UX techniques to…
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New Blog and Website Design
You may have noticed that our blog page looks different than usual. That’s because we’ve switched to a new theme. You may or may not have noticed that the menu bar at the blog has also changed. The only link is to the Weinschenk Institute website. We’ve not only changed the blog, but we’ve launched a…
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How To Test A Web Site Design In An Hour And On a Shoestring Budget
I have a friend who volunteers to be on an advisory board for a land trust conservancy organization. They have been designing a web site for the land trust. But they are all volunteers, and the organization doesn’t have a budget for web site design. They have a programmer donating her time to put together…
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Book Review of Steve Krug's Rocket Surgery Made Easy
I’ve been a fan of Steve Krug’s since his original book, Don’t Make Me Think, came out about a decade ago. (And Steve was kind enough to write an endorsement for my book, Neuro Web Design: What makes them click? when it came out last year). Steve’s new book is all about user testing of…
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How To Save Money And Time On User Testing: Run Multiple, Iterative Pilots
In my last blog post I reported on a study I recently conducted about differences between men and women in what they planned to purchase online for Valentine’s Day. (see Who is the Most Romantic). I used UserTesting.com (affiliate) to collect the data, and I had an interesting insight about running user tests while I…
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10 Ways To Get User Feedback
Recently I was talking to someone who is relatively new to the field of usability and user experience. He has developed a web application and wanted some ideas for getting feedback from users. He commented that he was planning on sending out a survey to users to see what they think about the web application.…
