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Do You Know The Trust Quotient of Your Organization?
Last week I gave the keynote talk at the Big D conference in Dallas Texas. (It’s a great conference and I suggest you check it out next year.) The conference was Friday and Saturday, although I could only go to the very beginning of day…
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100 Things You Should Know About People: #34 — Too Much Stress Results In Poor Performance
A few days ago I found myself in a hotel room outside of Chicago with my 19 year old daughter moaning and sometimes howling in pain. She’d been sick for a week, each day with a new symptom, and this morning her eardrum felt like…
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100 Things You Should Know About People: #33: Bite-Sized Chunks Of Info Are Best
I am about to head to Portugal for a week, and I was interested in exploring different possible destinations in Portugal. I may not have much time for touring (I’m going to speak at the UXLX conference there), but if I did have time, where…
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The Insight Improv Sessions
I sat in a folding chair in a high-ceilinged room in an old building in Cambridge, Massachusetts. When I signed up for my first improvisation theater class (many years ago), I didn’t know what to expect. As I waited for the “leader” to arrive I…
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Initial Impressions Of The iPad
My (long awaited) iPad arrived last Friday, and I’ve had a few days to start my relationship with it. I have the wireless plus 3G version. Here are my initial impressions, from a user experience point of view: Fingerprints, fingerprints, fingerprints — I am beginning…
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In The Zone: 10 Characteristics of the Flow State
Have you ever been in a flow state? You are engrossed in some activity; maybe it is something physical like rock climbing or skiing; maybe it is something artistic or creative, like playing the piano or painting, or maybe it is an everyday activity, like…
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100 Things You Should Know About People: #32 — Synchronous activity bonds the group
What do members of a marching band, fans at a college football game, and people at Sunday church have in common? They are all engaging in “synchronous” activity. What is synchronous activity? — It is when you take action with others, where everyone is moving,…
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A Five Minute Version of Neuro Web Design
I get wonderful emails from readers of my book, Neuro Web Design: What makes them click. People write me and say how much they loved the book, etc, etc. It’s one of the benefits of writing a book! A request from a reader — A…
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Sometimes The Best Idea Is To Steal One
What do rolling luggage and Method laundry detergent have in common? Bear with me while I tell some stories, and I’ll explain. The Mayans had wheeled toys, but not wheeled tools — I’m listening to a Financial Markets course by Robert Shiller from Yale. In…
