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  • 100 Things You Should Know about People: #2 — You READ FASTER With a longer Line Length But PREFER Shorter

    100 Things You Should Know about People: #2 — You READ FASTER With a longer Line Length But PREFER Shorter

    Have you ever had to decide how wide a column of text you should use on a screen? Should you use a wide column with 100 characters per line? or a short column with 50 characters per line? It turns out that the answer depends…

    October 26, 2009
  • 100 Things You Should Know about People: #1– You Have "Inattention Blindness"

    100 Things You Should Know about People: #1– You Have "Inattention Blindness"

    I’ve decided to start a series called 100 Things You Should Know about People. As in: 100 things you should know if you are going to design an effective and persuasive website, web application or software application. Or maybe just 100 things that everyone should…

    October 25, 2009
  • Watch Out For Spending More Because of Habit

    Watch Out For Spending More Because of Habit

    When I go to fill up on gas I always use the middle grade of gas… (this is the principle of contrast, by the way… when faced with choices of varying prices many people will pick the price that is one down from the most…

    October 22, 2009
  • Case Study: Applying Neuro Web Design to a web site for "Creative Wealth Building"

    Case Study: Applying Neuro Web Design to a web site for "Creative Wealth Building"

    Nick Pfennigwerth took his old site: and applied some of the principles in my book Neuro Web Design: What makes them click? Here is what Nick wrote to me: “What I found most interesting and what I applied the most was activating the old brain.…

    October 20, 2009
  • Case Study: The Psych Files applies Neuro Web Design

    Case Study: The Psych Files applies Neuro Web Design

    A few months ago I did an interview for Michael Britt’s podcast called The Psych Files. Michael has a loyal following (there have been 10,000 downloads of this particular podcast). Michael was “taken” with my book and decided to apply some of the things he…

    October 18, 2009
  • Chase Makes A Miracle Happen With Persuasive Design Part II

    Chase Makes A Miracle Happen With Persuasive Design Part II

    In my last post I talked about the chase blueprint site (http://www.chaseblueprint.com/#/home) and asked readers to write in with their ideas about why this website is so persuasive. Here’s a summary of what you wrote in: — The use of the word You frequently (activiates…

    October 11, 2009
  • Chase Makes a Miracle Happen With Persuasive Design: Part I

    Chase Makes a Miracle Happen With Persuasive Design: Part I

    An impossible task: I don’t know about you, but these days I’m not used to thinking of a credit card company as “my friend” or “on my side”. And the last thing I’m interested in is getting another credit card. Then how is it that…

    September 27, 2009
  • Trust Lesson #2: Building Trust Is Not Enough

    Trust Lesson #2: Building Trust Is Not Enough

    I choose the vendor I trust and have a “habit” for: I saw the movie Julie and Julia and now am reading the book. I got inspired, therefore, to try making a souffle and a quiche. Except I don’t own a souffle dish or a…

    September 24, 2009
  • The Secret Ingredient to Web Site Loyalty

    The Secret Ingredient to Web Site Loyalty

    Here’s the Answer: I’ll state right up front — The Secret Ingredient is …. FUN! The Scenario: Recently I was researching a trip for my son. He’s in Cairo for a semester abroad, but rather than coming straight home from there for the Christmas holidays,…

    September 14, 2009
  • Trust Issues — A Sure Way to Kill a Marketing Campaign

    Trust Issues — A Sure Way to Kill a Marketing Campaign

    Today I received a Linked In message from someone I don’t know describing a free assessment tool for using social media to generate leads. The word FREE was used 3 times in all caps, so it caught my attention, of course, (FREE is a trigger…

    August 3, 2009
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